Recent Blog Posts
Free Same-Day Estimates
Lifetime Warranties
Workmanship Guarantee
Hours:
Request Lorem Epsom
Hero Request Form
Thank you for contacting us.
We will get back to you as soon as possible.
Please try again later.
New Title
New Title
Free Same-Day Estimates
Lifetime Warranties
Workmanship Guarantee
Request Lorem Epsom
Hero Request Form
Thank you for contacting us.
We will get back to you as soon as possible.
Please try again later.
Your Local Source for Auto Body Excellence
When your vehicle suffers collision damage, you need a repair shop that combines technical skill with genuine care for quality results. Waters Body Shop has served drivers throughout Mattoon and Charleston, IL for more than 65 years, delivering dependable auto body repair services that restore vehicles to their pre-accident condition. Our locally and family-owned shop maintains the highest standards through I-CAR trained technicians who stay current with evolving repair techniques and vehicle technologies.
We understand that dealing with vehicle damage creates stress and disruption to your daily routine. We offer free same-day estimates and work directly with all insurance companies to streamline the process. Our fully licensed and insured facility backs every job with a lifetime warranty and workmanship guarantee, giving you confidence that your vehicle receives lasting, quality repairs. From minor cosmetic work to extensive collision repair, our reputation for exceptional service reflects our commitment to treating every vehicle with professional attention. Ready to restore your vehicle? Contact us today to schedule your free estimate.

Text
Msgs may be autodialed. Consent to texts not required to purchase our svcs. Msg. and data rates may apply.
Why Choose Us
Over 65 Years of Experience
I-CAR Trained Technicians
Free Same-Day Estimates
Lifetime Warranties
Workmanship Guarantee
We Work With All Insurance Companies

Short title 11
Describe some quality or feature of the company. Write a short paragraph about it and choose an appropriate icon.

Short title 12
Describe some quality or feature of the company. Write a short paragraph about it and choose an appropriate icon.

Short title 13
Describe some quality or feature of the company. Write a short paragraph about it and choose an appropriate icon.

Short title 14
Describe some quality or feature of the company. Write a short paragraph about it and choose an appropriate icon.

Short title 15
Describe some quality or feature of the company. Write a short paragraph about it and choose an appropriate icon.
Here's what our satisfied customers are saying...
At Waters Body Shop, we take pride in providing exceptional auto body and collision repair services to our customers. We would be grateful if you could share your thoughts about our shop with others. Your feedback helps us improve and helps others make informed decisions. Please take a moment to leave a review of Waters Body Shop and let others know what you think.
Frequently Asked Questions
What services can I expect from an auto body shop in Mattoon, IL?
When you bring your vehicle to an auto body shop in Mattoon, IL, you can expect a comprehensive suite of services designed to address various aspects of vehicle repair and maintenance. These services are not only crucial in ensuring your car looks its best, but they also play a vital role in maintaining the safety and longevity of your vehicle.
What kind of collision repair services are offered?
Accidents happen, and when they do, an auto body shop is your go-to destination for collision repair. This involves repairing or replacing damaged parts of your vehicle's body or structure. Skilled technicians equipped with the latest tools and technology work diligently to fix everything from minor dents and fender benders to more significant structural damage. They follow meticulous processes to ensure that the repairs meet manufacturer specifications and safety standards, restoring your vehicle to a condition as close as possible to its pre-accident state.
Do you offer paint matching?
Yes, another essential service at the auto body shop is paint matching and respraying. Whether your car needs touch-up for small scratches or a complete repaint, technicians employ advanced color matching techniques to ensure that the new paint seamlessly matches the original shade. This process involves using computerized paint mixing systems that take into account the vehicle's manufacturer paint codes and the current state of the existing paint, ensuring a flawless finish that looks brand new.
What kind of assessment is conducted?
Before any repair work begins, a comprehensive damage assessment is conducted. This involves a thorough examination of your vehicle to identify all areas that need attention. This step is crucial as it allows mechanics to outline a detailed repair plan and provide you with an accurate estimate of costs. The assessment ensures that no underlying issues are overlooked, guaranteeing that once the repairs are completed, your vehicle is both safe to drive and visually appealing.
How do I know what auto services I need?
If you're located in nearby Charleston, IL, a visit to a local auto body shop will likely provide services similar to those in Mattoon. However, these services are often tailored to meet the unique needs and preferences of the Charleston community. This personalization could be reflected through special promotions, unique customer service experiences, or a focus on particular types of vehicle repair common in the area. Regardless of the location, both Mattoon and Charleston auto body shops aim to deliver exceptional service and quality workmanship that leaves customers thoroughly satisfied.
How do I choose the best auto body shop near Charleston, IL?
Selecting the right auto body shop near Charleston, IL involves checking customer reviews and ratings for reliability and quality of service. It's important to ask about certifications and guarantees offered by the shop. A reputable facility will provide you with clear estimates and be upfront about costs. On the other hand, if you are evaluating an auto body shop in Mattoon, IL, consider asking locals about their experiences and satisfaction with the services they received, ensuring you select a trustworthy establishment.
What should I expect during my first visit to an auto body shop in Mattoon, IL?
Visiting our auto body shop in Mattoon, IL for the first time may feel daunting, but it generally involves a consultation where technicians inspect your vehicle and provide an assessment. They will discuss the necessary repairs, provide a timeline for completion, and offer a cost estimate. Transparency is key during this process, and you should feel free to ask any questions. Similarly, a first visit to an auto body shop near Charleston, IL will also emphasize clear communication, aiming to build trust and confidence in their services.
Are there differences between auto body shops in Mattoon, IL, and Charleston, IL?
Differences between an auto body shop in Mattoon, IL and one in Charleston, IL can vary based on factors like technology, specializations, and customer service nuances. While both locations might offer comprehensive auto body services, an auto body shop near Charleston, IL could have unique equipment or partnerships that distinguish it. Local preferences, regional regulations, and the specific expertise of the technicians may further differentiate the offerings between these two nearby areas.
How do auto body shops near Charleston, IL ensure quality repairs?
Our auto body shop near Charleston, IL ensures high-quality repairs by employing certified technicians who undergo continual training in the latest repair techniques. They use state-of-the-art equipment and quality materials for all repairs. Moreover, these shops often partner with trusted suppliers to ensure that parts are authentic and reliable. Meanwhile, an auto body shop in Mattoon, IL similarly focuses on excellence by adhering to industry standards and maintaining a commitment to customer satisfaction throughout the repair process.
Can an auto body shop help with insurance claims?
Yes, an auto body shop typically assists customers with navigating insurance claims. They often have staff members who are experienced in handling the necessary paperwork and communicating with insurance companies to ensure a seamless experience. The goal is to relieve you of the administrative burden so you can focus on other matters while your vehicle is being repaired. Similarly, an auto body shop near Charleston, IL often provides support in dealing with insurance-related processes, offering their assistance and expertise to expedite claims and repairs efficiently.








